LEGAL
Privacy Policy Effective
Effective Date: July 25, 2026 · Last Updated: July 25, 2026
This Privacy Policy explains how House of Scale (‘we’, ‘us’, or ‘our’) collects, uses, and protects your personal information when you visit our website or engage with our services. By using our services, you agree to the practices described here.
01.
Information We Collect
We collect information you provide directly to us, as well as information generated through your use of our website and services. This includes:
- Contact information: name, email address, phone number, and company name provided via contact forms or onboarding.
- Business information: details about your brand, marketing goals, ad accounts, and performance data shared during our engagement.
- Technical data: IP address, browser type, device identifiers, pages visited, and time spent on our website — collected automatically via cookies and analytics tools.
- Communication data: emails, messages, or other correspondence you send us.
- Payment information: billing details processed securely through third-party payment providers. We do not store card details on our servers.
02.
How We Use Your Information
We use the information we collect to deliver, improve, and personalise our services. Specifically, we use it to:
- Provide and manage our performance marketing services on your behalf.
- Communicate with you about campaigns, reports, proposals, and service updates.
- Process payments and manage billing.
- Analyse and improve the performance of our website and services.
- Send marketing communications about our offerings — with your consent, where required.
- Comply with legal obligations and protect against fraudulent or unlawful activity.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
03.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics. These include:
- Essential cookies: necessary for the website to function correctly.
- Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing cookies: used to track ad campaign performance and retargeting (e.g., Meta Pixel, Google Ads Tag).
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
04.
Sharing of Information
We may share your information with trusted third parties only as necessary to provide our services or comply with legal requirements:
- Service providers: platforms such as Google, Meta, and analytics tools used to run and report on your campaigns.
- Technology partners: CRM, project management, and communication tools we use to operate our business.
- Legal authorities: if required to do so by law, regulation, or valid legal process.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
All third-party service providers are required to handle your data in accordance with applicable privacy laws.
05.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, maintain our business relationship, and comply with legal obligations.
Campaign data and performance records are typically retained for a minimum of 3 years following the end of an engagement. You may request deletion of your data at any time, subject to legal retention requirements.
06.
Data Retention
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: request that inaccurate or incomplete data be corrected.
- Deletion: request that we delete your personal data, subject to legal obligations.
- Objection: object to the processing of your data for marketing purposes.
- Portability: request that your data be transferred to another provider in a machine-readable format.
- Withdrawal of consent: where processing is based on consent, withdraw it at any time.
To exercise any of these rights, please contact us at the details provided in Section 10.
07.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
These measures include encrypted data transmission (SSL/TLS), restricted access controls, regular security audits, and secure cloud infrastructure.
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
08.
Third-Party Links
Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you use.
09.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the ‘Last Updated’ date at the top of this page.
Continued use of our services after any update constitutes acceptance of the revised policy.
11.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:
| House of Scale | Performance Marketing Agency |
|---|---|
|
Email |
hello@houseofscale.in |
|
Website |
www.houseofscale.in |
